Product Listing - Encyclopedia of Positive Questions, Volume One

Encyclopedia of Positive Questions, Volume One

"Human systems and organizations move in the direction of what they study"—— is the premise and focus of this practical handbook. The book is composed of generic interview questions central to the "Discovery" phase of the Appreciative Inquiry process. Appreciative interview questions such as those discussed in this book seek to discover who and what the organization is, at its best. A user of a previous edition commented: "... this handbook on the power of positive questions has implications for every aspect of our business: measurement systems, customer focus groups, quality management, teambuilding, performance appraisal, surveys; indeed everything where we ask questions or gather data. But the importance of this approach goes beyond business——I only wish I had the benefit of these ideas when my children were growing up."

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